TSB SSM-55037 — Lincoln Service bulletin
SSM-55037 is a service bulletin on file with NHTSA for the Lincoln Navigator, 2018–2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-55037 names
Every document filed under SSM-55037
| Document ID | Filed | Type |
|---|---|---|
| SSM 55037 | July 24, 2026 | Service bulletin |
What SSM-55037 covers
Seats & interior, Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-55037?
SSM-55037 is a service bulletin filed with NHTSA by Lincoln, covering the Lincoln Navigator across the 2018–2025 model years. NHTSA's summary reads: Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic…
Which vehicles does SSM-55037 cover?
NHTSA's file names Lincoln Navigator (2018–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-55037 a recall, and is the repair free?
No. SSM-55037 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-55037?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-55037, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-55037. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.