TSB SSM-54900 — Ford Service bulletin

SSM-54900 is a service bulletin on file with NHTSA for 2 Ford models, 2023–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
2Vehicles named
4Model years

Vehicles and model years SSM-54900 names

VehicleModel years
Ford F-250 2023, 2024, 2025, 2026
Ford F-350 2023, 2024, 2025, 2026

Every document filed under SSM-54900

Document IDFiledType
SSM 54900 June 4, 2026 Service bulletin

What SSM-54900 covers

Transmission & drivetrain — the component vocabulary NHTSA files this communication under.

← All Ford F-250 TSB years TSB lookup by model

Questions buyers ask

What is TSB SSM-54900?

SSM-54900 is a service bulletin filed with NHTSA by Ford, covering 2 Ford models across the 2023–2026 model years. NHTSA's summary reads: Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software…

Which vehicles does SSM-54900 cover?

NHTSA's file names Ford F-250 (2023–2026); Ford F-350 (2023–2026). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SSM-54900 a recall, and is the repair free?

No. SSM-54900 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SSM-54900?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54900, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54900. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.