TSB SSM-54811 — Ford Service bulletin
SSM-54811 is a service bulletin on file with NHTSA for the Ford Mustang Mach-E, 2022–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. 2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54811 names
Every document filed under SSM-54811
| Document ID | Filed | Type |
|---|---|---|
| SSM 54811 | May 8, 2026 | Service bulletin |
What SSM-54811 covers
Electrical, Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54811?
SSM-54811 is a service bulletin filed with NHTSA by Ford, covering the Ford Mustang Mach-E across the 2022–2026 model years. NHTSA's summary reads: 2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Which vehicles does SSM-54811 cover?
NHTSA's file names Ford Mustang Mach-E (2022–2026). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54811 a recall, and is the repair free?
No. SSM-54811 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54811?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54811, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54811. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.