TSB SSM-54800 — Ford Service bulletin
SSM-54800 is a service bulletin on file with NHTSA for 2 Ford models, 2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote start feature using either the key fobs or the Ford/Lincoln App. This may be due to the software in the body control module (BCM). After replicating the concern,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54800 names
| Vehicle | Model years |
|---|---|
| Ford Expedition | 2026 |
| Ford Explorer | 2026 |
Every document filed under SSM-54800
| Document ID | Filed | Type |
|---|---|---|
| SSM 54800 | May 5, 2026 | Service bulletin |
What SSM-54800 covers
Body & structure, Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54800?
SSM-54800 is a service bulletin filed with NHTSA by Ford, covering 2 Ford models across the 2026 model years. NHTSA's summary reads: Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote start feature using either the key fobs or the Ford/Lincoln App. This may be due to the software in the body control module (BCM). After replicating the concern,…
Which vehicles does SSM-54800 cover?
NHTSA's file names Ford Expedition (2026); Ford Explorer (2026). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54800 a recall, and is the repair free?
No. SSM-54800 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54800?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54800, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54800. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.