TSB SSM-54738 — Ford Service bulletin
SSM-54738 is a service bulletin on file with NHTSA for 4 Ford models, 2023–2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54738 names
| Vehicle | Model years |
|---|---|
| Ford Escape | 2023, 2024, 2025 |
| Ford F-250 | 2023, 2024, 2025 |
| Ford F-350 | 2023, 2024, 2025 |
| Ford Transit | 2023, 2024, 2025 |
Every document filed under SSM-54738
| Document ID | Filed | Type |
|---|---|---|
| SSM 54738 | April 13, 2026 | Service bulletin |
What SSM-54738 covers
Transmission & drivetrain, Engine — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54738?
SSM-54738 is a service bulletin filed with NHTSA by Ford, covering 4 Ford models across the 2023–2025 model years. NHTSA's summary reads: Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due…
Which vehicles does SSM-54738 cover?
NHTSA's file names Ford Escape (2023–2025); Ford F-250 (2023–2025); Ford F-350 (2023–2025); Ford Transit (2023–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54738 a recall, and is the repair free?
No. SSM-54738 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54738?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54738, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54738. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.