TSB SSM-54646 — Ford Service bulletin
SSM-54646 is a service bulletin on file with NHTSA for the Ford Explorer, 2020–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54646 names
Every document filed under SSM-54646
| Document ID | Filed | Type |
|---|---|---|
| SSM 54646 | April 29, 2026 | Service bulletin |
What SSM-54646 covers
Body & structure, Fuel system — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54646?
SSM-54646 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2020–2024 model years. NHTSA's summary reads: Some 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel…
Which vehicles does SSM-54646 cover?
NHTSA's file names Ford Explorer (2020–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54646 a recall, and is the repair free?
No. SSM-54646 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54646?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54646, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54646. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.