TSB SSM-54589 — Ford and Lincoln Manufacturer communication
SSM-54589 is a manufacturer communication on file with NHTSA for 13 Ford and Lincoln models, 2019–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54589 names
| Vehicle | Model years |
|---|---|
| Ford Bronco Sport | 2021, 2022, 2023 |
| Ford Edge | 2019, 2020 |
| Ford Escape | 2020, 2021, 2022 |
| Ford Expedition | 2020, 2021 |
| Ford F-150 | 2019, 2020 |
| Ford F-250 | 2020, 2021, 2022 |
| Ford F-350 | 2020, 2021, 2022 |
| Ford Fusion | 2019, 2020 |
| Ford Mustang | 2019, 2020, 2021, 2022, 2023 |
| Ford Ranger | 2019, 2020, 2021, 2022, 2023 |
| Ford Transit | 2020, 2021, 2022, 2023, 2024 |
| Lincoln MKZ | 2019, 2020 |
| Lincoln Navigator | 2020, 2021 |
Every document filed under SSM-54589
| Document ID | Filed | Type |
|---|---|---|
| SSM 54589 | February 17, 2026 | Manufacturer communication |
What SSM-54589 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54589?
SSM-54589 is a manufacturer communication filed with NHTSA by Ford and Lincoln, covering 13 Ford and Lincoln models across the 2019–2024 model years. NHTSA's summary reads: Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle…
Which vehicles does SSM-54589 cover?
NHTSA's file names Ford Bronco Sport (2021–2023); Ford Edge (2019–2020); Ford Escape (2020–2022); Ford Expedition (2020–2021); Ford F-150 (2019–2020); Ford F-250 (2020–2022); Ford F-350 (2020–2022); Ford Fusion (2019–2020); Ford Mustang (2019–2023); Ford Ranger (2019–2023), and 3 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54589 a recall, and is the repair free?
No. SSM-54589 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54589?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54589, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54589. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.