TSB SSM-54116 — Ford and Lincoln Service bulletin
SSM-54116 is a service bulletin on file with NHTSA for 10 Ford and Lincoln models, 2019–2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-54116 names
| Vehicle | Model years |
|---|---|
| Ford EcoSport | 2020, 2021, 2022 |
| Ford Edge | 2019, 2020 |
| Ford Expedition | 2020, 2021 |
| Ford F-150 | 2019, 2020 |
| Ford Fusion | 2019, 2020 |
| Ford Mustang | 2019, 2020, 2021, 2022, 2023 |
| Ford Ranger | 2019, 2020, 2021, 2022, 2023 |
| Ford Transit | 2020 |
| Lincoln MKZ | 2019, 2020 |
| Lincoln Navigator | 2020, 2021 |
Every document filed under SSM-54116
| Document ID | Filed | Type |
|---|---|---|
| SSM 54116 | August 7, 2025 | Service bulletin |
What SSM-54116 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-54116?
SSM-54116 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 10 Ford and Lincoln models across the 2019–2023 model years. NHTSA's summary reads: Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being…
Which vehicles does SSM-54116 cover?
NHTSA's file names Ford EcoSport (2020–2022); Ford Edge (2019–2020); Ford Expedition (2020–2021); Ford F-150 (2019–2020); Ford Fusion (2019–2020); Ford Mustang (2019–2023); Ford Ranger (2019–2023); Ford Transit (2020); Lincoln MKZ (2019–2020); Lincoln Navigator (2020–2021). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-54116 a recall, and is the repair free?
No. SSM-54116 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-54116?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-54116, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-54116. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.