TSB SSM-52787 — Ford Service bulletin

SSM-52787 is a service bulletin on file with NHTSA for 3 Ford models, 2017–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
3Vehicles named
3Model years

Vehicles and model years SSM-52787 names

VehicleModel years
Ford F-150 2017
Ford F-250 2017, 2018, 2019
Ford F-350 2017, 2018, 2019

Every document filed under SSM-52787

Document IDFiledType
SSM 52787 August 7, 2024 Service bulletin
← All Ford F-150 TSB years TSB lookup by model

Questions buyers ask

What is TSB SSM-52787?

SSM-52787 is a service bulletin filed with NHTSA by Ford, covering 3 Ford models across the 2017–2019 model years. NHTSA's summary reads: Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level

Which vehicles does SSM-52787 cover?

NHTSA's file names Ford F-150 (2017); Ford F-250 (2017–2019); Ford F-350 (2017–2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SSM-52787 a recall, and is the repair free?

No. SSM-52787 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SSM-52787?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-52787, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-52787. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.