TSB SSM-52722 — Ford and Lincoln Service bulletin
SSM-52722 is a service bulletin on file with NHTSA for 4 Ford and Lincoln models, 2019–2022 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-52722 names
| Vehicle | Model years |
|---|---|
| Ford EcoSport | 2020, 2021, 2022 |
| Ford Fusion | 2019, 2020 |
| Ford Ranger | 2019, 2020 |
| Lincoln MKZ | 2019, 2020 |
Every document filed under SSM-52722
| Document ID | Filed | Type |
|---|---|---|
| SSM 52722 | July 16, 2024 | Service bulletin |
Questions buyers ask
What is TSB SSM-52722?
SSM-52722 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 4 Ford and Lincoln models across the 2019–2022 model years. NHTSA's summary reads: Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through…
Which vehicles does SSM-52722 cover?
NHTSA's file names Ford EcoSport (2020–2022); Ford Fusion (2019–2020); Ford Ranger (2019–2020); Lincoln MKZ (2019–2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-52722 a recall, and is the repair free?
No. SSM-52722 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-52722?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-52722, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-52722. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.