TSB SSM-52410 — Ford and Lincoln Service bulletin
SSM-52410 is a service bulletin on file with NHTSA for 6 Ford and Lincoln models, 2019–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-52410 names
| Vehicle | Model years |
|---|---|
| Ford Escape | 2019 |
| Ford Expedition | 2019 |
| Ford Fusion | 2019, 2020 |
| Ford Taurus | 2019 |
| Lincoln MKZ | 2019, 2020 |
| Lincoln Navigator | 2019 |
Every document filed under SSM-52410
| Document ID | Filed | Type |
|---|---|---|
| SSM 52410 | April 3, 2024 | Service bulletin |
Questions buyers ask
What is TSB SSM-52410?
SSM-52410 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 6 Ford and Lincoln models across the 2019–2020 model years. NHTSA's summary reads: Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and…
Which vehicles does SSM-52410 cover?
NHTSA's file names Ford Escape (2019); Ford Expedition (2019); Ford Fusion (2019–2020); Ford Taurus (2019); Lincoln MKZ (2019–2020); Lincoln Navigator (2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-52410 a recall, and is the repair free?
No. SSM-52410 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-52410?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-52410, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-52410. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.