TSB SSM-51248 — Ford and Lincoln Service bulletin
SSM-51248 is a service bulletin on file with NHTSA for 2 Ford and Lincoln models, 2015–2018 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-51248 names
Every document filed under SSM-51248
| Document ID | Filed | Type |
|---|---|---|
| SSM 51248 | December 12, 2022 | Service bulletin |
What SSM-51248 covers
Driver assistance — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-51248?
SSM-51248 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 2 Ford and Lincoln models across the 2015–2018 model years. NHTSA's summary reads: Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition,…
Which vehicles does SSM-51248 cover?
NHTSA's file names Ford Edge (2015–2016); Lincoln MKX (2016–2018). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-51248 a recall, and is the repair free?
No. SSM-51248 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-51248?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-51248, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-51248. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.