TSB SSM-50873 — Ford Service bulletin
SSM-50873 is a service bulletin on file with NHTSA for 3 Ford models, 2017–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-50873 names
| Vehicle | Model years |
|---|---|
| Ford EcoSport | 2018, 2019 |
| Ford Escape | 2017, 2018, 2019 |
| Ford Fiesta | 2019 |
Every document filed under SSM-50873
| Document ID | Filed | Type |
|---|---|---|
| SSM 50873 | June 21, 2022 | Service bulletin |
What SSM-50873 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-50873?
SSM-50873 is a service bulletin filed with NHTSA by Ford, covering 3 Ford models across the 2017–2019 model years. NHTSA's summary reads: Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass…
Which vehicles does SSM-50873 cover?
NHTSA's file names Ford EcoSport (2018–2019); Ford Escape (2017–2019); Ford Fiesta (2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-50873 a recall, and is the repair free?
No. SSM-50873 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-50873?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-50873, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-50873. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.