TSB SSM-50379 — Ford Service bulletin
SSM-50379 is a service bulletin on file with NHTSA for the Ford Explorer, 2011–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-50379 names
Every document filed under SSM-50379
| Document ID | Filed | Type |
|---|---|---|
| SSM 50379 | January 7, 2022 | Service bulletin |
What SSM-50379 covers
Visibility & wipers — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-50379?
SSM-50379 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2011–2015 model years. NHTSA's summary reads: Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. If found, determine source of water leak prior to…
Which vehicles does SSM-50379 cover?
NHTSA's file names Ford Explorer (2011–2015). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-50379 a recall, and is the repair free?
No. SSM-50379 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-50379?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-50379, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-50379. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.