TSB SSM-50258 — Ford Service bulletin
SSM-50258 is a service bulletin on file with NHTSA for 2 Ford models, 2012–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-50258 names
| Vehicle | Model years |
|---|---|
| Ford Focus | 2012, 2013, 2014, 2015 |
| Ford Fusion | 2012 |
Every document filed under SSM-50258
| Document ID | Filed | Type |
|---|---|---|
| SSM 50258 | November 4, 2021 | Service bulletin |
Questions buyers ask
What is TSB SSM-50258?
SSM-50258 is a service bulletin filed with NHTSA by Ford, covering 2 Ford models across the 2012–2015 model years. NHTSA's summary reads: Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles…
Which vehicles does SSM-50258 cover?
NHTSA's file names Ford Focus (2012–2015); Ford Fusion (2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-50258 a recall, and is the repair free?
No. SSM-50258 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-50258?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-50258, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-50258. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.