TSB SSM-50251 — Ford Service bulletin
SSM-50251 is a service bulletin on file with NHTSA for 2 Ford models, 2018–2019 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-50251 names
| Vehicle | Model years |
|---|---|
| Ford EcoSport | 2018, 2019 |
| Ford Fiesta | 2019 |
Every document filed under SSM-50251
| Document ID | Filed | Type |
|---|---|---|
| SSM 50251 | November 2, 2021 | Service bulletin |
Questions buyers ask
What is TSB SSM-50251?
SSM-50251 is a service bulletin filed with NHTSA by Ford, covering 2 Ford models across the 2018–2019 model years. NHTSA's summary reads: Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming,…
Which vehicles does SSM-50251 cover?
NHTSA's file names Ford EcoSport (2018–2019); Ford Fiesta (2019). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-50251 a recall, and is the repair free?
No. SSM-50251 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-50251?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-50251, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-50251. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.