TSB SSM-48130 — Ford and Lincoln Service bulletin

SSM-48130 is a service bulletin on file with NHTSA for 13 Ford and Lincoln models, 2010–2015 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
13Vehicles named
6Model years

Vehicles and model years SSM-48130 names

VehicleModel years
Ford Crown Victoria 2010, 2011
Ford Edge 2010, 2011, 2012, 2013, 2014
Ford Escape 2013
Ford Expedition 2010, 2011, 2012, 2013, 2014
Ford Explorer 2010, 2011, 2012
Ford F-150 2010
Ford Fiesta 2012, 2013
Ford Flex 2010, 2011, 2012, 2013, 2014, 2015
Ford Fusion 2010, 2011, 2012
Ford Mustang 2010, 2011
Ford Taurus 2010, 2011
Lincoln MKX 2010, 2011, 2012, 2013, 2014, 2015
Lincoln Navigator 2010, 2011

Every document filed under SSM-48130

Document IDFiledType
SSM 48130 August 9, 2019 Service bulletin

What SSM-48130 covers

Visibility & wipers — the component vocabulary NHTSA files this communication under.

← All Ford Crown Victoria TSB years TSB lookup by model

Questions buyers ask

What is TSB SSM-48130?

SSM-48130 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 13 Ford and Lincoln models across the 2010–2015 model years. NHTSA's summary reads: Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual…

Which vehicles does SSM-48130 cover?

NHTSA's file names Ford Crown Victoria (2010–2011); Ford Edge (2010–2014); Ford Escape (2013); Ford Expedition (2010–2014); Ford Explorer (2010–2012); Ford F-150 (2010); Ford Fiesta (2012–2013); Ford Flex (2010–2015); Ford Fusion (2010–2012); Ford Mustang (2010–2011), and 3 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SSM-48130 a recall, and is the repair free?

No. SSM-48130 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SSM-48130?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-48130, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-48130. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.