TSB SSM-47797 — Ford and Lincoln Service bulletin
SSM-47797 is a service bulletin on file with NHTSA for 6 Ford and Lincoln models, 2009–2014 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings.…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-47797 names
| Vehicle | Model years |
|---|---|
| Ford Expedition | 2009, 2010, 2011, 2014 |
| Ford F-150 | 2009, 2010 |
| Ford Flex | 2009, 2010, 2011, 2012, 2013, 2014 |
| Ford Mustang | 2009, 2010, 2011, 2012, 2013, 2014 |
| Ford Taurus | 2010, 2011, 2012, 2013, 2014 |
| Lincoln Navigator | 2009, 2010, 2011, 2014 |
Every document filed under SSM-47797
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| SSM 47797 | February 7, 2019 | Service bulletin |
| SSM 47797 | February 7, 2019 | Service bulletin |
What SSM-47797 covers
Electrical, Engine — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SSM-47797?
SSM-47797 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 6 Ford and Lincoln models across the 2009–2014 model years. NHTSA's summary reads: Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings.…
Which vehicles does SSM-47797 cover?
NHTSA's file names Ford Expedition (2009–2011, 2014); Ford F-150 (2009–2010); Ford Flex (2009–2014); Ford Mustang (2009–2014); Ford Taurus (2010–2014); Lincoln Navigator (2009–2011, 2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-47797 a recall, and is the repair free?
No. SSM-47797 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-47797?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-47797, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-47797. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.