TSB SSM-47749 — Ford and Lincoln Service bulletin

SSM-47749 is a service bulletin on file with NHTSA for 3 Ford and Lincoln models, 2012–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
3Vehicles named
3Model years

Vehicles and model years SSM-47749 names

VehicleModel years
Ford Flex 2012, 2013, 2014
Ford Taurus 2012, 2013, 2014
Lincoln MKX 2012, 2013, 2014

Every document filed under SSM-47749

Document IDFiledType
SSM 47749 January 17, 2019 Service bulletin
← All Ford Flex TSB years TSB lookup by model

Questions buyers ask

What is TSB SSM-47749?

SSM-47749 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 3 Ford and Lincoln models across the 2012–2014 model years. NHTSA's summary reads: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford…

Which vehicles does SSM-47749 cover?

NHTSA's file names Ford Flex (2012–2014); Ford Taurus (2012–2014); Lincoln MKX (2012–2014). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SSM-47749 a recall, and is the repair free?

No. SSM-47749 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SSM-47749?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-47749, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-47749. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.