TSB SSM-47201 — Ford and Lincoln Service bulletin
SSM-47201 is a service bulletin on file with NHTSA for 16 Ford and Lincoln models, 2008–2014 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SSM-47201 names
| Vehicle | Model years |
|---|---|
| Ford Crown Victoria | 2008, 2009, 2010, 2011 |
| Ford Edge | 2008, 2009, 2010, 2011, 2012 |
| Ford Escape | 2008, 2009, 2010, 2011, 2012 |
| Ford Expedition | 2008, 2009, 2010, 2011 |
| Ford Explorer | 2008, 2009, 2010 |
| Ford F-150 | 2008, 2009, 2010 |
| Ford Flex | 2009, 2010, 2011, 2012, 2013 |
| Ford Focus | 2010, 2011 |
| Ford Fusion | 2008, 2009, 2010, 2011, 2012 |
| Ford Mustang | 2008, 2009, 2010, 2011 |
| Ford Ranger | 2008, 2009, 2010, 2011 |
| Ford Taurus | 2008, 2009, 2010, 2011, 2012 |
| Ford Transit | 2014 |
| Lincoln MKX | 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Lincoln MKZ | 2008, 2009, 2010, 2011, 2012 |
| Lincoln Navigator | 2008, 2009, 2010, 2011 |
Every document filed under SSM-47201
| Document ID | Filed | Type |
|---|---|---|
| SSM 47201 | March 30, 2018 | Service bulletin |
Questions buyers ask
What is TSB SSM-47201?
SSM-47201 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 16 Ford and Lincoln models across the 2008–2014 model years. NHTSA's summary reads: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford…
Which vehicles does SSM-47201 cover?
NHTSA's file names Ford Crown Victoria (2008–2011); Ford Edge (2008–2012); Ford Escape (2008–2012); Ford Expedition (2008–2011); Ford Explorer (2008–2010); Ford F-150 (2008–2010); Ford Flex (2009–2013); Ford Focus (2010–2011); Ford Fusion (2008–2012); Ford Mustang (2008–2011), and 6 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SSM-47201 a recall, and is the repair free?
No. SSM-47201 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SSM-47201?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-47201, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-47201. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.