TSB SSM-47009 — Ford and Lincoln Service bulletin

SSM-47009 is a service bulletin on file with NHTSA for 17 Ford and Lincoln models, 2007–2012 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

2Documents filed
17Vehicles named
6Model years

Vehicles and model years SSM-47009 names

VehicleModel years
Ford Crown Victoria 2009, 2010, 2011
Ford Edge 2008, 2009, 2010, 2011
Ford Escape 2008, 2009, 2010, 2011, 2012
Ford Expedition 2008, 2009, 2010, 2011
Ford Explorer 2008, 2009, 2010
Ford F-150 2008, 2009, 2010
Ford F-250 2008, 2009, 2010
Ford F-350 2008, 2009, 2010
Ford Flex 2009, 2010, 2011, 2012
Ford Focus 2007, 2008, 2009, 2010, 2011
Ford Fusion 2008, 2009, 2010, 2011, 2012
Ford Mustang 2009, 2010
Ford Ranger 2007, 2008, 2009, 2010, 2011
Ford Taurus 2008, 2009, 2010, 2011, 2012
Lincoln MKX 2008, 2009, 2010, 2011
Lincoln MKZ 2008, 2009, 2010, 2011, 2012
Lincoln Navigator 2008, 2009, 2010, 2011

Every document filed under SSM-47009

Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.

Document IDFiledType
SSM 47009 January 10, 2018 Service bulletin
SSM 47009 January 10, 2018 Service bulletin
← All Ford Crown Victoria TSB years TSB lookup by model

Questions buyers ask

What is TSB SSM-47009?

SSM-47009 is a service bulletin filed with NHTSA by Ford and Lincoln, covering 17 Ford and Lincoln models across the 2007–2012 model years. NHTSA's summary reads: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line…

Which vehicles does SSM-47009 cover?

NHTSA's file names Ford Crown Victoria (2009–2011); Ford Edge (2008–2011); Ford Escape (2008–2012); Ford Expedition (2008–2011); Ford Explorer (2008–2010); Ford F-150 (2008–2010); Ford F-250 (2008–2010); Ford F-350 (2008–2010); Ford Flex (2009–2012); Ford Focus (2007–2011), and 7 more vehicles listed on this page. A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SSM-47009 a recall, and is the repair free?

No. SSM-47009 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SSM-47009?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SSM-47009, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SSM-47009. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.