TSB SMB00-288-2021-0 — Volvo Service bulletin

SMB00-288-2021-0 is a service bulletin on file with NHTSA for the Volvo XC90, 2003–2007 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
5Model years

Vehicles and model years SMB00-288-2021-0 names

VehicleModel years
Volvo XC90 2003, 2004, 2005, 2006, 2007

Every document filed under SMB00-288-2021-0

Document IDFiledType
SMB00-288-2021-0 February 19, 2021 Service bulletin
← All Volvo XC90 TSB years TSB lookup by model

Questions buyers ask

What is TSB SMB00-288-2021-0?

SMB00-288-2021-0 is a service bulletin filed with NHTSA by Volvo, covering the Volvo XC90 across the 2003–2007 model years. NHTSA's summary reads: Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and…

Which vehicles does SMB00-288-2021-0 cover?

NHTSA's file names Volvo XC90 (2003–2007). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SMB00-288-2021-0 a recall, and is the repair free?

No. SMB00-288-2021-0 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of SMB00-288-2021-0?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SMB00-288-2021-0, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SMB00-288-2021-0. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.