TSB SM-102-2019 — Volkswagen Service bulletin
SM-102-2019 is a service bulletin on file with NHTSA for 3 Volkswagen models, 2002–2004 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. The part number listed in the document is to be returned if it meets the criteria provided.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SM-102-2019 names
| Vehicle | Model years |
|---|---|
| Volkswagen Beetle | 2003, 2004 |
| Volkswagen Golf | 2004 |
| Volkswagen Jetta | 2002, 2003, 2004 |
Every document filed under SM-102-2019
| Document ID | Filed | Type |
|---|---|---|
| SM 102-2019 | October 31, 2019 | Service bulletin |
Questions buyers ask
What is TSB SM-102-2019?
SM-102-2019 is a service bulletin filed with NHTSA by Volkswagen, covering 3 Volkswagen models across the 2002–2004 model years. NHTSA's summary reads: The part number listed in the document is to be returned if it meets the criteria provided.
Which vehicles does SM-102-2019 cover?
NHTSA's file names Volkswagen Beetle (2003–2004); Volkswagen Golf (2004); Volkswagen Jetta (2002–2004). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SM-102-2019 a recall, and is the repair free?
No. SM-102-2019 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SM-102-2019?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SM-102-2019, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SM-102-2019. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.