TSB SC310A — Kia Service campaign

SC310A is a service campaign on file with NHTSA for the Kia Soul, 2015–2017 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC310A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
3Model years

Worth checking your VIN against. SC310A is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.

Vehicles and model years SC310A names

VehicleModel years
Kia Soul 2015, 2016, 2017

Every document filed under SC310A

Document IDFiledType
SC310A_DPSM June 3, 2024 Service campaign

What SC310A covers

Fuel system, Electrical — the component vocabulary NHTSA files this communication under.

← All Kia Soul TSB years TSB lookup by model

Questions buyers ask

What is TSB SC310A?

SC310A is a service campaign filed with NHTSA by Kia, covering the Kia Soul across the 2015–2017 model years. NHTSA's summary reads: VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (SC310A) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) software on certain 2015-2017…

Which vehicles does SC310A cover?

NHTSA's file names Kia Soul (2015–2017). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB SC310A a recall, and is the repair free?

SC310A is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.

How do I get the full text of SC310A?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SC310A, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SC310A. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.