TSB SC298 — Kia Service campaign
SC298 is a service campaign on file with NHTSA for the Kia Sorento, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC298) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to apply additional body seam sealer to prevent potential water intrusion into the blower motor in certain 2023-2024…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. SC298 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years SC298 names
| Vehicle | Model years |
|---|---|
| Kia Sorento | 2023, 2024 |
Every document filed under SC298
| Document ID | Filed | Type |
|---|---|---|
| SC298_OWNR_201 | May 13, 2025 | Service campaign |
What SC298 covers
Body & structure, Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SC298?
SC298 is a service campaign filed with NHTSA by Kia, covering the Kia Sorento across the 2023–2024 model years. NHTSA's summary reads: VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC298) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to apply additional body seam sealer to prevent potential water intrusion into the blower motor in certain 2023-2024…
Which vehicles does SC298 cover?
NHTSA's file names Kia Sorento (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SC298 a recall, and is the repair free?
SC298 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of SC298?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SC298, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SC298. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.