TSB SB2410002 — Tesla Service bulletin
SB2410002 is a service bulletin on file with NHTSA for 2 Tesla models, 2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. On some Model S and Model X vehicles, the LH and RH frame rail bolts might not have been tightened to specification, which could result in a creak or rattle noise coming from the front of the vehicle while turning the steering wheel at low speeds. This condition does not affect…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SB2410002 names
| Vehicle | Model years |
|---|---|
| Tesla Model S | 2023 |
| Tesla Model X | 2023 |
Every document filed under SB2410002
| Document ID | Filed | Type |
|---|---|---|
| SB2410002 | January 22, 2024 | Service bulletin |
What SB2410002 covers
Steering, Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SB2410002?
SB2410002 is a service bulletin filed with NHTSA by Tesla, covering 2 Tesla models across the 2023 model years. NHTSA's summary reads: On some Model S and Model X vehicles, the LH and RH frame rail bolts might not have been tightened to specification, which could result in a creak or rattle noise coming from the front of the vehicle while turning the steering wheel at low speeds. This condition does not affect…
Which vehicles does SB2410002 cover?
NHTSA's file names Tesla Model S (2023); Tesla Model X (2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SB2410002 a recall, and is the repair free?
No. SB2410002 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SB2410002?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SB2410002, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SB2410002. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.