TSB SB-21-12-005 — Tesla Service bulletin
SB-21-12-005 is a service bulletin on file with NHTSA for the Tesla Model X, 2016–2018 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SB-21-12-005 names
| Vehicle | Model years |
|---|---|
| Tesla Model X | 2016, 2017, 2018 |
Every document filed under SB-21-12-005
| Document ID | Filed | Type |
|---|---|---|
| SB-21-12-005 | December 5, 2024 | Service bulletin |
What SB-21-12-005 covers
Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SB-21-12-005?
SB-21-12-005 is a service bulletin filed with NHTSA by Tesla, covering the Tesla Model X across the 2016–2018 model years. NHTSA's summary reads: For some Model X vehicles built before May 2018, should water seep into the printed circuit board of the rear door cladding sensor, an alert might be displayed on the touchscreen.
Which vehicles does SB-21-12-005 cover?
NHTSA's file names Tesla Model X (2016–2018). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SB-21-12-005 a recall, and is the repair free?
No. SB-21-12-005 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SB-21-12-005?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SB-21-12-005, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SB-21-12-005. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.