TSB SB-20-00-001 — Tesla Service bulletin
SB-20-00-001 is a service bulletin on file with NHTSA for the Tesla Model S, 2012–2013 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SB-20-00-001 names
| Vehicle | Model years |
|---|---|
| Tesla Model S | 2012, 2013 |
Every document filed under SB-20-00-001
| Document ID | Filed | Type |
|---|---|---|
| SB-20-00-001 | February 19, 2020 | Service bulletin |
What SB-20-00-001 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SB-20-00-001?
SB-20-00-001 is a service bulletin filed with NHTSA by Tesla, covering the Tesla Model S across the 2012–2013 model years. NHTSA's summary reads: Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing…
Which vehicles does SB-20-00-001 cover?
NHTSA's file names Tesla Model S (2012–2013). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SB-20-00-001 a recall, and is the repair free?
No. SB-20-00-001 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SB-20-00-001?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SB-20-00-001, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SB-20-00-001. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.