TSB SB-19-20-003 — Tesla Service bulletin
SB-19-20-003 is a service bulletin on file with NHTSA for 2 Tesla models, 2017–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat electrical harness, causing the airbag indicator to display on the touchscreen.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years SB-19-20-003 names
| Vehicle | Model years |
|---|---|
| Tesla Model 3 | 2017, 2019, 2020 |
| Tesla Model Y | 2020 |
Every document filed under SB-19-20-003
| Document ID | Filed | Type |
|---|---|---|
| SB-19-20-003 R3 | October 26, 2023 | Service bulletin |
What SB-19-20-003 covers
Airbags — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB SB-19-20-003?
SB-19-20-003 is a service bulletin filed with NHTSA by Tesla, covering 2 Tesla models across the 2017–2020 model years. NHTSA's summary reads: On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat electrical harness, causing the airbag indicator to display on the touchscreen.
Which vehicles does SB-19-20-003 cover?
NHTSA's file names Tesla Model 3 (2017, 2019–2020); Tesla Model Y (2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB SB-19-20-003 a recall, and is the repair free?
No. SB-19-20-003 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of SB-19-20-003?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under SB-19-20-003, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under SB-19-20-003. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.