TSB S1623000028 — Chrysler, Dodge, Jeep and Ram Service bulletin
S1623000028 is a service bulletin on file with NHTSA for 6 Chrysler, Dodge, Jeep and Ram models, 2013–2026 model years, filed and re-filed as 4 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years S1623000028 names
| Vehicle | Model years |
|---|---|
| Chrysler Pacifica | 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024 |
| Dodge Durango | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026 |
| Jeep Grand Cherokee | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
| Ram 1500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| Ram 2500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
| Ram 3500 | 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 |
Every document filed under S1623000028
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| S1623000028 Rev. K | June 12, 2026 | Service bulletin |
| S1623000028 REV.J | June 5, 2026 | Service bulletin |
| S1623000028 REV.I | May 29, 2026 | Service bulletin |
| S1623000028 REV.H | April 1, 2026 | Service bulletin |
What S1623000028 covers
Electrical, Body & structure — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB S1623000028?
S1623000028 is a service bulletin filed with NHTSA by Chrysler, Dodge, Jeep and Ram, covering 6 Chrysler, Dodge, Jeep and Ram models across the 2013–2026 model years. NHTSA's summary reads: Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Which vehicles does S1623000028 cover?
NHTSA's file names Chrysler Pacifica (2017–2024); Dodge Durango (2013–2026); Jeep Grand Cherokee (2013–2020); Ram 1500 (2013–2021); Ram 2500 (2013–2022); Ram 3500 (2013–2022). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB S1623000028 a recall, and is the repair free?
No. S1623000028 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of S1623000028?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under S1623000028, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under S1623000028. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.