TSB PIT6368D — Buick, Cadillac, Chevrolet and GMC Service bulletin
PIT6368D is a service bulletin on file with NHTSA for 9 Buick, Cadillac, Chevrolet and GMC models, 2024–2026 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years PIT6368D names
| Vehicle | Model years |
|---|---|
| Buick Enclave | 2024, 2025, 2026 |
| Cadillac Escalade | 2024, 2025, 2026 |
| Chevrolet Equinox | 2024, 2025, 2026 |
| Chevrolet Suburban | 2024, 2025, 2026 |
| Chevrolet Tahoe | 2024, 2025, 2026 |
| Chevrolet Traverse | 2024, 2025, 2026 |
| GMC Acadia | 2024, 2025, 2026 |
| GMC Terrain | 2024, 2025, 2026 |
| GMC Yukon | 2024, 2025, 2026 |
Every document filed under PIT6368D
| Document ID | Filed | Type |
|---|---|---|
| PIT6368D | August 5, 2026 | Service bulletin |
Questions buyers ask
What is TSB PIT6368D?
PIT6368D is a service bulletin filed with NHTSA by Buick, Cadillac, Chevrolet and GMC, covering 9 Buick, Cadillac, Chevrolet and GMC models across the 2024–2026 model years. NHTSA's summary reads: This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
Which vehicles does PIT6368D cover?
NHTSA's file names Buick Enclave (2024–2026); Cadillac Escalade (2024–2026); Chevrolet Equinox (2024–2026); Chevrolet Suburban (2024–2026); Chevrolet Tahoe (2024–2026); Chevrolet Traverse (2024–2026); GMC Acadia (2024–2026); GMC Terrain (2024–2026); GMC Yukon (2024–2026). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB PIT6368D a recall, and is the repair free?
No. PIT6368D is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of PIT6368D?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under PIT6368D, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under PIT6368D. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.