TSB PHX-25.1.2.4 — Ford and Lincoln Software update
PHX-25.1.2.4 is a software update on file with NHTSA for 3 Ford and Lincoln models, 2025 model years, filed and re-filed as 5 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Software Update 11 - Center Touch Screen Accessory Protocol Interface Module PHX-25.1.2.4 1 New Features and Enhancements "This software update contains the following key changes: • You can now share instant voice feedback directly from your vehicle to help us advance the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. PHX-25.1.2.4 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years PHX-25.1.2.4 names
| Vehicle | Model years |
|---|---|
| Ford Expedition | 2025 |
| Ford Explorer | 2025 |
| Lincoln Navigator | 2025 |
Every document filed under PHX-25.1.2.4
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| PHX-25.1.2.4 Explorer | August 4, 2025 | Software update |
| PHX-25.1.2.4 Expedition | July 1, 2025 | Software update |
| PHX-25.1.2.4 Navigator | July 1, 2025 | Software update |
| PHX-25.1.2.4 Expedition | June 27, 2025 | Software update |
| PHX-25.1.2.4 Navigator | June 27, 2025 | Software update |
What PHX-25.1.2.4 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB PHX-25.1.2.4?
PHX-25.1.2.4 is a software update filed with NHTSA by Ford and Lincoln, covering 3 Ford and Lincoln models across the 2025 model years. NHTSA's summary reads: Software Update 11 - Center Touch Screen Accessory Protocol Interface Module PHX-25.1.2.4 1 New Features and Enhancements "This software update contains the following key changes: • You can now share instant voice feedback directly from your vehicle to help us advance the…
Which vehicles does PHX-25.1.2.4 cover?
NHTSA's file names Ford Expedition (2025); Ford Explorer (2025); Lincoln Navigator (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB PHX-25.1.2.4 a recall, and is the repair free?
PHX-25.1.2.4 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of PHX-25.1.2.4?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under PHX-25.1.2.4, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under PHX-25.1.2.4. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.