TSB OUE7 — Volkswagen Software update
OUE7 is a software update on file with NHTSA for the Volkswagen ID.4, 2021–2025 model years, filed and re-filed as 3 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. OUE7 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years OUE7 names
Every document filed under OUE7
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| E-mail_OUE7 | July 3, 2026 | Software update |
| Bulletin OUE7 | September 30, 2025 | Software update |
| Dealer OUE7 | September 30, 2025 | Software update |
Questions buyers ask
What is TSB OUE7?
OUE7 is a software update filed with NHTSA by Volkswagen, covering the Volkswagen ID.4 across the 2021–2025 model years. NHTSA's summary reads: The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. The software is being released to vehicles in waves. It provides enhancements to IT security, improved stability for the infotainment system, and a bug fix for the…
Which vehicles does OUE7 cover?
NHTSA's file names Volkswagen ID.4 (2021–2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB OUE7 a recall, and is the repair free?
OUE7 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of OUE7?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under OUE7, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under OUE7. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.