TSB N262558680 — Chevrolet and GMC Service campaign
N262558680 is a service campaign on file with NHTSA for 2 Chevrolet and GMC models, 2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row head restraints.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. N262558680 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years N262558680 names
| Vehicle | Model years |
|---|---|
| Chevrolet Traverse | 2024 |
| GMC Acadia | 2024 |
Every document filed under N262558680
| Document ID | Filed | Type |
|---|---|---|
| N262558680 | August 13, 2026 | Service campaign |
What N262558680 covers
Seats & interior — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB N262558680?
N262558680 is a service campaign filed with NHTSA by Chevrolet and GMC, covering 2 Chevrolet and GMC models across the 2024 model years. NHTSA's summary reads: Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row head restraints.
Which vehicles does N262558680 cover?
NHTSA's file names Chevrolet Traverse (2024); GMC Acadia (2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB N262558680 a recall, and is the repair free?
N262558680 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of N262558680?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under N262558680, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under N262558680. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.