TSB N252504660 — Chevrolet Service campaign
N252504660 is a service campaign on file with NHTSA for 2 Chevrolet models, 2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Program. Certain vehicles listed above were built without proper programming keys written into the radio. Dealers will replace and reprogram the radio.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. N252504660 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years N252504660 names
| Vehicle | Model years |
|---|---|
| Chevrolet Silverado 1500 | 2025 |
| Chevrolet Silverado 2500 | 2025 |
Every document filed under N252504660
| Document ID | Filed | Type |
|---|---|---|
| N252504660 | July 21, 2025 | Service campaign |
Questions buyers ask
What is TSB N252504660?
N252504660 is a service campaign filed with NHTSA by Chevrolet, covering 2 Chevrolet models across the 2025 model years. NHTSA's summary reads: Customer Satisfaction Program. Certain vehicles listed above were built without proper programming keys written into the radio. Dealers will replace and reprogram the radio.
Which vehicles does N252504660 cover?
NHTSA's file names Chevrolet Silverado 1500 (2025); Chevrolet Silverado 2500 (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB N252504660 a recall, and is the repair free?
N252504660 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of N252504660?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under N252504660, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under N252504660. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.