TSB N252502270 — Chevrolet Service campaign
N252502270 is a service campaign on file with NHTSA for 2 Chevrolet models, 2025 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Customer Satisfaction Program. On certain vehicles listed above, the customer was mistakenly charged for accessory black wheel lug nuts that were not received or could not be installed. Dealers will provide the customer with a reimbursement check in the amount of $325.00 USD.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. N252502270 is filed as a service campaign, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years N252502270 names
| Vehicle | Model years |
|---|---|
| Chevrolet Suburban | 2025 |
| Chevrolet Tahoe | 2025 |
Every document filed under N252502270
| Document ID | Filed | Type |
|---|---|---|
| N252502270 | May 6, 2025 | Service campaign |
Questions buyers ask
What is TSB N252502270?
N252502270 is a service campaign filed with NHTSA by Chevrolet, covering 2 Chevrolet models across the 2025 model years. NHTSA's summary reads: Customer Satisfaction Program. On certain vehicles listed above, the customer was mistakenly charged for accessory black wheel lug nuts that were not received or could not be installed. Dealers will provide the customer with a reimbursement check in the amount of $325.00 USD.
Which vehicles does N252502270 cover?
NHTSA's file names Chevrolet Suburban (2025); Chevrolet Tahoe (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB N252502270 a recall, and is the repair free?
N252502270 is filed as a service campaign, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of N252502270?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under N252502270, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under N252502270. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.