TSB N25-F172AE — Buick, Cadillac, Chevrolet and GMC Software update
N25-F172AE is a software update on file with NHTSA for 9 Buick, Cadillac, Chevrolet and GMC models, 2024–2025 model years, filed and re-filed as 4 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. N25-F172AE is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years N25-F172AE names
Every document filed under N25-F172AE
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| N25-F172AE | May 28, 2025 | Software update |
| N25-F172AE | May 8, 2025 | Software update |
| N25-F172AE | April 8, 2025 | Software update |
| N25-F172AE | February 7, 2025 | Software update |
Questions buyers ask
What is TSB N25-F172AE?
N25-F172AE is a software update filed with NHTSA by Buick, Cadillac, Chevrolet and GMC, covering 9 Buick, Cadillac, Chevrolet and GMC models across the 2024–2025 model years. NHTSA's summary reads: This update contains a required software change to help improve the overall software update and diagnostics process. Be sure to install this update to be able to receive future software updates. During the update process, your radio may stay on up to 5 minutes after you exit the…
Which vehicles does N25-F172AE cover?
NHTSA's file names Buick Enclave (2025); Cadillac Escalade (2025); Chevrolet Colorado (2024–2025); Chevrolet Suburban (2025); Chevrolet Tahoe (2025); Chevrolet Traverse (2024–2025); GMC Acadia (2024–2025); GMC Canyon (2024–2025); GMC Yukon (2025). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB N25-F172AE a recall, and is the repair free?
N25-F172AE is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of N25-F172AE?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under N25-F172AE, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under N25-F172AE. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.