TSB N25-250520 — Cadillac, Chevrolet and GMC Software update

N25-250520 is a software update on file with NHTSA for 6 Cadillac, Chevrolet and GMC models, 2023–2025 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. Software Update for your 25MY Chevrolet Silverado / GMC Sierra: • Enables the active cabin ventilation feature. • When windows are remotely lowered using the key fob, the HVAC blower will turn on. During the update process, your radio may stay on up to 5 minutes after you exit…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

2Documents filed
6Vehicles named
3Model years

Worth checking your VIN against. N25-250520 is filed as a software update, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.

Vehicles and model years N25-250520 names

VehicleModel years
Cadillac Escalade 2023, 2024
Chevrolet Silverado 1500 2024, 2025
Chevrolet Suburban 2023, 2024
Chevrolet Tahoe 2023, 2024
GMC Sierra 1500 2024, 2025
GMC Yukon 2023, 2024

Every document filed under N25-250520

Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.

Document IDFiledType
N25-250520 May 6, 2025 Software update
N25-250520 May 5, 2025 Software update
← All Cadillac Escalade TSB years TSB lookup by model

Questions buyers ask

What is TSB N25-250520?

N25-250520 is a software update filed with NHTSA by Cadillac, Chevrolet and GMC, covering 6 Cadillac, Chevrolet and GMC models across the 2023–2025 model years. NHTSA's summary reads: Software Update for your 25MY Chevrolet Silverado / GMC Sierra: • Enables the active cabin ventilation feature. • When windows are remotely lowered using the key fob, the HVAC blower will turn on. During the update process, your radio may stay on up to 5 minutes after you exit…

Which vehicles does N25-250520 cover?

NHTSA's file names Cadillac Escalade (2023–2024); Chevrolet Silverado 1500 (2024–2025); Chevrolet Suburban (2023–2024); Chevrolet Tahoe (2023–2024); GMC Sierra 1500 (2024–2025); GMC Yukon (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB N25-250520 a recall, and is the repair free?

N25-250520 is filed as a software update, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.

How do I get the full text of N25-250520?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under N25-250520, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under N25-250520. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.