TSB MT-001-20 — Mazda Service bulletin

MT-001-20 is a service bulletin on file with NHTSA for 2 Mazda models, 2012–2013 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
2Vehicles named
2Model years

Vehicles and model years MT-001-20 names

VehicleModel years
Mazda CX-5 2012
Mazda CX-7 2013

Every document filed under MT-001-20

Document IDFiledType
MT-001-20 July 15, 2020 Service bulletin

What MT-001-20 covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Mazda CX-5 TSB years TSB lookup by model

Questions buyers ask

What is TSB MT-001-20?

MT-001-20 is a service bulletin filed with NHTSA by Mazda, covering 2 Mazda models across the 2012–2013 model years. NHTSA's summary reads: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any…

Which vehicles does MT-001-20 cover?

NHTSA's file names Mazda CX-5 (2012); Mazda CX-7 (2013). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB MT-001-20 a recall, and is the repair free?

No. MT-001-20 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of MT-001-20?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under MT-001-20, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under MT-001-20. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.