TSB L-SB-0039-25 — Lexus Service bulletin
L-SB-0039-25 is a service bulletin on file with NHTSA for the Lexus ES, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version 2170 (earlier than…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years L-SB-0039-25 names
Every document filed under L-SB-0039-25
| Document ID | Filed | Type |
|---|---|---|
| L-SB-0039-25 | September 9, 2025 | Service bulletin |
What L-SB-0039-25 covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB L-SB-0039-25?
L-SB-0039-25 is a service bulletin filed with NHTSA by Lexus, covering the Lexus ES across the 2023–2024 model years. NHTSA's summary reads: A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version 2170 (earlier than…
Which vehicles does L-SB-0039-25 cover?
NHTSA's file names Lexus ES (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB L-SB-0039-25 a recall, and is the repair free?
No. L-SB-0039-25 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of L-SB-0039-25?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under L-SB-0039-25, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under L-SB-0039-25. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.