TSB ITB25-002 — Infiniti Service bulletin
ITB25-002 is a service bulletin on file with NHTSA for the Infiniti QX60, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years ITB25-002 names
| Vehicle | Model years |
|---|---|
| Infiniti QX60 | 2023, 2024 |
Every document filed under ITB25-002
| Document ID | Filed | Type |
|---|---|---|
| ITB25-002 | February 25, 2025 | Service bulletin |
What ITB25-002 covers
Electrical, Engine — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB ITB25-002?
ITB25-002 is a service bulletin filed with NHTSA by Infiniti, covering the Infiniti QX60 across the 2023–2024 model years. NHTSA's summary reads: DRIVABILITY CONCERNS AT HIGHWAY SPEEDS AND ON INCLINES IF YOU CONFIRM A lugging / shutter / judder at highway speeds, especially on slight inclines, ACTION Reprogram the Electronic Control Module (ECM). IMPORTANT:
Which vehicles does ITB25-002 cover?
NHTSA's file names Infiniti QX60 (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB ITB25-002 a recall, and is the repair free?
No. ITB25-002 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of ITB25-002?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ITB25-002, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ITB25-002. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.