TSB ITB23-010B — Infiniti Service bulletin
ITB23-010B is a service bulletin on file with NHTSA for the Infiniti QX60, 2015–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years ITB23-010B names
| Vehicle | Model years |
|---|---|
| Infiniti QX60 | 2015, 2016, 2020 |
Every document filed under ITB23-010B
| Document ID | Filed | Type |
|---|---|---|
| ITB23-010B | August 1, 2023 | Service bulletin |
What ITB23-010B covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB ITB23-010B?
ITB23-010B is a service bulletin filed with NHTSA by Infiniti, covering the Infiniti QX60 across the 2015–2020 model years. NHTSA's summary reads: SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Which vehicles does ITB23-010B cover?
NHTSA's file names Infiniti QX60 (2015–2016, 2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB ITB23-010B a recall, and is the repair free?
No. ITB23-010B is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of ITB23-010B?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ITB23-010B, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ITB23-010B. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.