TSB ITB19-029E — Infiniti Service bulletin

ITB19-029E is a service bulletin on file with NHTSA for the Infiniti QX60, 2022–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT:  If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242.  See ITB12-011 for models…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
3Model years

Vehicles and model years ITB19-029E names

VehicleModel years
Infiniti QX60 2022, 2023, 2024

Every document filed under ITB19-029E

Document IDFiledType
ITB19-029E August 15, 2024 Service bulletin

What ITB19-029E covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Infiniti QX60 TSB years TSB lookup by model

Questions buyers ask

What is TSB ITB19-029E?

ITB19-029E is a service bulletin filed with NHTSA by Infiniti, covering the Infiniti QX60 across the 2022–2024 model years. NHTSA's summary reads: TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT:  If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242.  See ITB12-011 for models…

Which vehicles does ITB19-029E cover?

NHTSA's file names Infiniti QX60 (2022–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB ITB19-029E a recall, and is the repair free?

No. ITB19-029E is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of ITB19-029E?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ITB19-029E, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ITB19-029E. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.