TSB ITB12-011R — Infiniti Service bulletin
ITB12-011R is a service bulletin on file with NHTSA for the Infiniti QX60, 2013–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years ITB12-011R names
Every document filed under ITB12-011R
| Document ID | Filed | Type |
|---|---|---|
| ITB12-011R | March 30, 2026 | Service bulletin |
What ITB12-011R covers
Electrical — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB ITB12-011R?
ITB12-011R is a service bulletin filed with NHTSA by Infiniti, covering the Infiniti QX60 across the 2013–2020 model years. NHTSA's summary reads: TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active…
Which vehicles does ITB12-011R cover?
NHTSA's file names Infiniti QX60 (2013–2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB ITB12-011R a recall, and is the repair free?
No. ITB12-011R is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of ITB12-011R?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ITB12-011R, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ITB12-011R. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.