TSB ITB12-011Q — Infiniti Service bulletin

ITB12-011Q is a service bulletin on file with NHTSA for the Infiniti QX60, 2013–2020 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
8Model years

Vehicles and model years ITB12-011Q names

VehicleModel years
Infiniti QX60 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Every document filed under ITB12-011Q

Document IDFiledType
ITB12-011Q January 22, 2024 Service bulletin

What ITB12-011Q covers

Electrical — the component vocabulary NHTSA files this communication under.

← All Infiniti QX60 TSB years TSB lookup by model

Questions buyers ask

What is TSB ITB12-011Q?

ITB12-011Q is a service bulletin filed with NHTSA by Infiniti, covering the Infiniti QX60 across the 2013–2020 model years. NHTSA's summary reads: TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Which vehicles does ITB12-011Q cover?

NHTSA's file names Infiniti QX60 (2013–2020). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB ITB12-011Q a recall, and is the repair free?

No. ITB12-011Q is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of ITB12-011Q?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ITB12-011Q, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ITB12-011Q. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.