TSB INDEX390 — Tesla Service bulletin
INDEX390 is a service bulletin on file with NHTSA for the Tesla Model 3, 2017–2023 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years INDEX390 names
Every document filed under INDEX390
| Document ID | Filed | Type |
|---|---|---|
| Index390 | March 27, 2024 | Service bulletin |
Questions buyers ask
What is TSB INDEX390?
INDEX390 is a service bulletin filed with NHTSA by Tesla, covering the Tesla Model 3 across the 2017–2023 model years. NHTSA's summary reads: Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its…
Which vehicles does INDEX390 cover?
NHTSA's file names Tesla Model 3 (2017–2023). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB INDEX390 a recall, and is the repair free?
No. INDEX390 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of INDEX390?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under INDEX390, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under INDEX390. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.