TSB ELE402 — Kia Service bulletin
ELE402 is a service bulletin on file with NHTSA for the Kia Soul, 2022–2024 model years, filed and re-filed as 2 documents. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul (SK3) vehicles produced from May 1, 2022 through July 19,…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years ELE402 names
Every document filed under ELE402
Manufacturers re-issue a bulletin as the repair changes, and file separate copies for technicians and for owners. All of them carry the same number.
| Document ID | Filed | Type |
|---|---|---|
| TSB_ELE402 | November 4, 2025 | Service bulletin |
| TSB_ELE402 | November 1, 2025 | Service bulletin |
What ELE402 covers
Electrical, Visibility & wipers — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB ELE402?
ELE402 is a service bulletin filed with NHTSA by Kia, covering the Kia Soul across the 2022–2024 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul (SK3) vehicles produced from May 1, 2022 through July 19,…
Which vehicles does ELE402 cover?
NHTSA's file names Kia Soul (2022–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB ELE402 a recall, and is the repair free?
No. ELE402 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of ELE402?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ELE402, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ELE402. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.