TSB ELE365 — Kia Service bulletin

ELE365 is a service bulletin on file with NHTSA for the Kia Telluride, 2023–2024 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.

What the bulletin says. TECHNICAL SERVICE BULLETIN: IDENTITY AUTHENTICATION UNIT (IAU) SEAT OPERATION LOGIC IMPROVEMENT: This bulletin provides the information to update the Identity Authentication Unit (IAU) software on 2023-2024MY Telluride (ON) SX and SX Prestige models produced from August 31,…

NHTSA's own summary of the document, quoted from the public manufacturer-communications file.

1Document filed
1Vehicle named
2Model years

Vehicles and model years ELE365 names

VehicleModel years
Kia Telluride 2023, 2024

Every document filed under ELE365

Document IDFiledType
TSB_ELE365 January 2, 2025 Service bulletin

What ELE365 covers

Seats & interior, Electrical — the component vocabulary NHTSA files this communication under.

← All Kia Telluride TSB years TSB lookup by model

Questions buyers ask

What is TSB ELE365?

ELE365 is a service bulletin filed with NHTSA by Kia, covering the Kia Telluride across the 2023–2024 model years. NHTSA's summary reads: TECHNICAL SERVICE BULLETIN: IDENTITY AUTHENTICATION UNIT (IAU) SEAT OPERATION LOGIC IMPROVEMENT: This bulletin provides the information to update the Identity Authentication Unit (IAU) software on 2023-2024MY Telluride (ON) SX and SX Prestige models produced from August 31,…

Which vehicles does ELE365 cover?

NHTSA's file names Kia Telluride (2023–2024). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.

Is TSB ELE365 a recall, and is the repair free?

No. ELE365 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.

How do I get the full text of ELE365?

Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under ELE365, its date, and NHTSA's own summary from the public file.

Data updated 2026-08-20 from NHTSA's public records

Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under ELE365. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.