TSB DOR-J9K8E-10 — Ford Service bulletin
DOR-J9K8E-10 is a service bulletin on file with NHTSA for the Ford Explorer, 2011–2012 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Vehicles and model years DOR-J9K8E-10 names
| Vehicle | Model years |
|---|---|
| Ford Explorer | 2011, 2012 |
Every document filed under DOR-J9K8E-10
| Document ID | Filed | Type |
|---|---|---|
| DOR-J9K8E-10 | September 12, 2019 | Service bulletin |
What DOR-J9K8E-10 covers
Suspension — the component vocabulary NHTSA files this communication under.
Questions buyers ask
What is TSB DOR-J9K8E-10?
DOR-J9K8E-10 is a service bulletin filed with NHTSA by Ford, covering the Ford Explorer across the 2011–2012 model years. NHTSA's summary reads: This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. We have received no defects associated with the current design.
Which vehicles does DOR-J9K8E-10 cover?
NHTSA's file names Ford Explorer (2011–2012). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB DOR-J9K8E-10 a recall, and is the repair free?
No. DOR-J9K8E-10 is repair guidance the manufacturer sent its dealers, not a safety defect finding. You pay for the work unless the vehicle is still under warranty. Recall repairs, by contrast, are always free.
How do I get the full text of DOR-J9K8E-10?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under DOR-J9K8E-10, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under DOR-J9K8E-10. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.