TSB CSP13B — Mazda Warranty extension
CSP13B is a warranty extension on file with NHTSA for 4 Mazda models, 2014–2021 model years. A TSB is factory repair guidance, not a recall — the repair is not automatically free.
What the bulletin says. CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for…
NHTSA's own summary of the document, quoted from the public manufacturer-communications file.
Worth checking your VIN against. CSP13B is filed as a warranty extension, which unlike an ordinary bulletin can mean free or reimbursed work when a vehicle qualifies. Ask a dealer using the document ID below, and check open recalls separately at nhtsa.gov/recalls.
Vehicles and model years CSP13B names
| Vehicle | Model years |
|---|---|
| Mazda CX-5 | 2016, 2017, 2018, 2019, 2020 |
| Mazda CX-9 | 2016, 2017, 2018, 2019, 2020 |
| Mazda Mazda3 | 2014, 2015, 2016, 2017, 2018 |
| Mazda Mazda6 | 2016, 2017, 2018, 2019, 2020, 2021 |
Every document filed under CSP13B
| Document ID | Filed | Type |
|---|---|---|
| CSP13b Dealer Ltr | May 23, 2025 | Warranty extension |
Questions buyers ask
What is TSB CSP13B?
CSP13B is a warranty extension filed with NHTSA by Mazda, covering 4 Mazda models across the 2014–2021 model years. NHTSA's summary reads: CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Corporation has decided to implement a Customer Service Program (CSP13). The coverage and terms for…
Which vehicles does CSP13B cover?
NHTSA's file names Mazda CX-5 (2016–2020); Mazda CX-9 (2016–2020); Mazda Mazda3 (2014–2018); Mazda Mazda6 (2016–2021). A bulletin number can be re-issued against more vehicles later, so check the model-year list on this page against your own.
Is TSB CSP13B a recall, and is the repair free?
CSP13B is filed as a warranty extension, not a recall — but this is the kind of communication that can mean free or reimbursed work if your VIN qualifies. Take the number to a dealer and ask. Recalls are separate and always free; check yours by VIN at nhtsa.gov/recalls.
How do I get the full text of CSP13B?
Take the document ID to a dealer's service desk, or search NHTSA's manufacturer-communications records. This page carries every document ID filed under CSP13B, its date, and NHTSA's own summary from the public file.
Every number on this page is a count of records in the federal complaint, recall, and investigation files published by NHTSA's Office of Defects Investigation. This page lists only what NHTSA's manufacturer-communications file records under CSP13B. Check any specific vehicle's open recalls by VIN at nhtsa.gov/recalls.